Private Event Booking Terms & Conditions

Last updated 06/05/2026

TERMS & CONDITIONS

Definitions

"Us / We / Qube / The Qube": Qube (East) Limited, registered at 168 Dukes Road, W3 0SL, London, Company Number 13261265, or any of our subsidiaries, fully or partly owned.

"Client / You / Your": The individual or company listed on the attached booking form.

"Security Deposit": The refundable deposit specified on the booking form, held by Qube as security against the Client's obligations under this Agreement.

"Minimum Spend": The minimum spend amount specified on the booking form.

"Event": The booking described on the attached booking form.

  1. 1. Payment and Confirmation
  1. 1.1 In consideration of the Services, the Client shall pay Qube (a) the Security Deposit and any Hire Fee on signature of this Agreement, and (b) the Minimum Spend by the Event's end date.
  1. 1.2 All payments must be made via the secure payment link provided by Qube. Bank transfer payments require Qube's prior written approval.
  1. 1.3 No booking is confirmed until Qube has received both the Security Deposit and the signed Agreement.
  1. 1.4 Both must be received within 7 days of issue, or within 24 hours if the Event is within 7 days of the initial enquiry.
  1. Cancellation Policy 

2.1 If the Client cancels 30 days to 7 days prior to the event start date, no amount of the Security Deposit will be refunded.  

2.2 Cancellations for events starting within 7 days are non-refundable and the Client shall be responsible for paying 100% of the minimum spend fee and no amount of the Security Deposit will be refunded.  

2.3 The Client may reschedule the event date up to 30 days prior to the event to another date within 1 month of the previous booking subject to availability at no extra cost

2.4 In the unlikely event that Qube needs to cancel the Event or re-arrange the Date, Qube shall be required to give the Client a minimum of 14 days notice and the Security Deposit shall be refunded in full. 

  1. Intellectual Property/Publicity

Any content filmed for commercial use (advertisements, TV, Film) will need to be approved by Qube in advance and may carry an additional charge. The client agrees that it will not, and will procure that its employees, agents and representatives will not without the prior written consent of Qube use in advertising, publicity, marketing or other promotional materials or activities or in any public statements the name or other related trademarks, trade names, identifying logos owned or licensed by Qube.

  1. Rules and Conduct

4.1 Drugs

The possession, use, consumption, sale, purchase, or distribution of illegal drugs or controlled substances at Qube is strictly prohibited. If there is reason to believe any attendee(s) is in possession of illegal drugs, Qube has the right to remove said attendee(s) from the venue. 

4.2 Smoking 

Smoking and vaping are not permitted inside the venue. Smoking must occur within designated outdoor smoking areas. No more than 10 people in the outdoor smoking area are permitted after 22:30 pm. 

4.3 Cleaning and Damage

Any intentional damage to Qube property is strictly prohibited. The Client is liable for any intentional or accidental damage and this may result in a partial or complete deduction of the Security Deposit. 

If the Client supplies their own catering, they are responsible for clearing all supplies at the end of the event.

If additional cleaning is required, a cleaning fee of £100 + VAT will be deducted from the deposit.

4.4 Naked Flames

No naked flames or cooking is permitted on the premises, including our outdoor area. This includes birthday candles and non-electric chafer dishes. The Client is responsible to inform Qube of all potential fire hazards prior to the event. 

Qube has the right to intervene if naked flames are used.

4.5 Capacity

The capacity of the venue is strictly limited. A violation of this will result in a deduction from the Security Deposit. All events with over 25 attendees require at least one member of security. Security will be provided by Qube. 

4.6 Noise

We ask our guests to kindly respect neighbouring residential areas and limit noise made when entering and leaving the venue. No more than 10 people are permitted outside after 22:30. Music must be limited to a reasonable level so as to not cause disturbance outside the venue. 

4.7 Staffing

Qube is responsible for providing Bar Staff, Security and an Event Duty Manager. Such services will be included within the agreed minimum spend. 

A Front of House / Guest List assistant is not included within the agreed minimum spend and should be provided by the Client unless otherwise requested prior to confirmation. 

Should the Client request Qube to provide this service, a Front of House fee of £14 p/h shall be deducted from the Security Deposit. 

4.8 Failure to Meet Minimum Spend

If the Client fails to meet the agreed minimum spend, the remaining balance will be deducted from the Security Deposit. If the Security Deposit does not cover the remaining balance, the Client must pay the remaining balance at the end of the event via card or BACS payment. 

4.9 The Client shall be responsible for the orderly conduct of all Client invitees at the Event including compliance with Qube’s rules.

4.91 The Client shall ensure nothing shall be done by Client invitees which will constitute a breach of the law or in any way cause a nuisance or be an infringement of or render a possible forfeiture or endorsement of any licenses for the sale of wine, beer, spirits or for music and dancing. In particular (but without limitation), the Client shall ensure that there is no illegal use of drugs.

4.92 The Client shall procure that its employees, agents, representatives and invitees comply with all relevant and applicable laws and regulations including but not limited to those regarding hygiene and health and safety.

4.93 The Client agrees to fully indemnify Qube from and against any losses arising out of its breach of clauses 4.1 to 4.92. 

4.94 The Client is liable for any breach of clauses 4.1 to 4.92 and may be subject to additional charges and/or deposit deductions if breaches occur. 

  1. Force Majeure

5.1 Any failure of performance by Qube will not be deemed a breach of these terms to the extent caused by circumstances outside our reasonable control, including strikes, lockouts or other industrial action; labour disputes; compliance with the order of a government or public authority; acts of god; acts of terrorism; war, riot or civil commotion; fire, flood or storm; adverse weather conditions or public emergency; or any other circumstances resulting in Qube’s inability to accommodate your booking for reasons outside our reasonable control. Qube cannot accept liability to pay compensation to you or members of your party by reason of their inability to make use of our facilities due to force majeure events.

5.2 If we are unable to honour your booking due to a force majeure event or series of events, we will inform you in writing and, wherever practicable, offer you an alternative date for your booking. If you decline to reschedule your booking, we will reimburse your deposit within a further thirty (30) days, subject to deduction of any out-of-pocket and irrecoverable expenses incurred by us as of the effective date of cancellation. 

5.3 Qube have no further liability to you or your party for any loss or damage arising by reason of a booking cancellation attributable to force majeure events.

  1. Limitation of Liability

Notwithstanding anything in the Agreement to the contrary, the Client shall remain fully liable and at to Qube for all costs, damages and fees attributable to Client’s negligence or a breach by the Client of its obligations under this Agreement.

  1. Term

The term of this Agreement shall commence upon signature of the Agreement by both parties and automatically terminate on, the later of (a) the payment of the final invoice due under the Agreement; or (b) the final date of the venue booking date (the “Term”). Either party may terminate this Agreement at any time with immediate effect if the other party becomes insolvent, is unable to pay its debts, ceases to trade, has a receiver appointed over the whole or any part of its assets, has an administrator appointed, enters into any composition with creditors generally, is wound up or any step is taken towards any of these events. Either party may terminate this Agreement at any time with immediate effect if the other party shall have breached any material term of this Agreement and, if capable of remedy, fails to remedy such breach within five (5) days following written notice.

  1. Confidentiality

The Client acknowledges that it and its employees, agents and representatives may, in the course of the provision of the services, be exposed to or acquire non-public information which is proprietary to or confidential to Qube, or third parties to whom that party owes a duty of confidentiality. The Client agrees to hold such information in strict confidence and not to disclose such confidential information to third parties or to use such information for any purpose whatsoever other than in connection with the services to Qube and to advise each of its employees who may be exposed to confidential information of their obligation to keep such information confidential.

  1. Data protection

Each party shall, at its own expense, ensure that it complies with and assists the other party to comply with the requirements of all legislation and regulatory requirements in force from time to time in the UK and EU relating to the use of personal data and the privacy of electronic communications, including (i) the Data Protection Act 2018 and any successor UK legislation, (ii) the retained EU law version of General Data Protection Regulation ((EU) 2016/679) (UK GDPR), and (iii) the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426).

  1. Severance

Every provision of the Agreement is separate and distinct from all the other provisions and in the event that any provision of the Agreement is or becomes illegal, void and invalid, it shall not be construed against the other provisions, nor effect the legality and validity of the other provisions

  1. Assignment

Neither party shall assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under this Agreement without the prior written consent of the other.

  1. Relationship

Nothing in the Agreement shall constitute or be deemed to constitute a partnership between Client and Qube or create or be deemed to create a relationship of principal and agent between Client and Qube.

  1. Governing law

The parties agree that this agreement shall be exclusively governed by and interpreted in accordance with the laws of England and to submit to the exclusive jurisdiction of the English Courts.